# Import a Message as a Customer **POST /api/new_customer_post.json** This endpoint allows you to import a post into Textline as if the Customer sent an SMS to your account. This is useful for initiating conversations using another tool, like web chat, and then continuing over SMS. ## Servers - Production: https://application.textline.com (Production) ## Parameters ### Body: application/json (object) - **phone_number** (string) The phone number of the contact whose conversation you want to retrieve - **group_uuid** (string) The uuid of the department from which you want to retrieve conversations - **comment** (object) The content visible to the customer - **attachments** (array) ## Responses ### 200 OK #### Body: application/json (object) - **post** (object) - **group** (object) [Powered by Bump.sh](https://bump.sh)