# Account

Organization, departments (groups), agents, and agent availability.

## Operations

- [Organization Details](https://reference.textline.com/operation/operation-organization_details.md)

- [Department Details](https://reference.textline.com/operation/operation-department_details.md)

- [Agent Details](https://reference.textline.com/operation/operation-agent_details.md)

- [Turn on availability](https://reference.textline.com/operation/operation-turn_on_availability.md)

- [Turn off availability](https://reference.textline.com/operation/operation-turn_off_availability.md)


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